Social Security Website
Effective January 6, 2025, SSA will highly recommend customers to schedule an appointment for service in field offices, including requests for Social Security cards. SSA encourages customers to become accustomed to:
- Online Services: where many transactions can be completed conveniently and securely; and
- Phone Services: available on the National 800# at 1-800-772-1213.
***Walk-ins to local offices who are unable to make an appointment or do not want to make an appointment will not be turned away for service. Some SSA offices also have minimal to no wait times, and they will still serve customers who walk in.***
Local Social Security offices are offering in-person appointments and are offering in-person service for people without an appointment. It is strongly encouraged to continue to go online, call for help, and schedule appointments in advance.
For more information on “How to Get Help from Social Security, visit the website: https://www.ssa.gov/coronavirus/gethelp/
The Social Security Administration website provides the following: www.socialsecurity.gov/onlineservices
- Services such as filing for Retirement, Disability, SSI, Spousal & Medicare benefits online.
- Access links to forms, publications, calculators, Fraud info, Direct Deposit, closings & emergencies, contact phone numbers & addresses for all US SSA field offices.
- Access links to Benefits, Resources, Agency information, connecting with SSA Blog, Facebook, Instagram, Twitter, Related websites USA.GOV, Benefits.GOV and reporting of Fraud, Waste & Abuse.
- Discover our Multi-Language Gateway- Providing SSA information in 13 different languages. Languages | SSA
Create your personal my Social Security Account: my Social Security | SSA. KEY INFORMATION FOR ALL INDIVIDUALS.
It is Quick, Secure and Easy to create the account which gives individuals immediate access to important information & tools- putting individuals in control of their time!
At the Social Security website, https://www.socialsecurity.gov/, you can:
- Apply For Social Security Retirement Benefits
- Apply For Medicare Benefits
- Apply For Disability (SSDI and SSI) Benefits
- Apply For a Social Security Number and Card
- Locate A Social Security Office
Obtain Information on Benefit Programs Including:
Retirement benefits with links to information on:
- Planning your retirement;
- Estimating your benefits;
- Applying for retirement benefits;
- Services for current beneficiaries;
- Services for Medicare beneficiaries;
- Retirement information in Spanish; and
- Other frequently asked questions;
Survivor benefits with links to information on:
- Reporting a death;
- Services for persons receiving survivors benefits;
- Obtaining publications on survivors benefits; and
- Other frequently asked questions;
Social Security Disability Insurance (SSDI) with links to information on:
- Disability benefits;
- Applying for disability benefits;
- Services for current beneficiaries;
- Appealing medical decisions about a disability claim;
- Employment support for people with disabilities;
- Work incentives for people with disabilities; and
- Other related topics and frequently asked questions;
Supplemental Security Income (SSI) with links to information on:
- Applying for Supplemental Security Income;
- SSI Disability benefits for children;
- Services for current SSI beneficiaries; and
- Other frequently asked questions;
Medicare with links to information on:
- Extra Help with Medicare prescription drug costs;
- Applying for Extra Help with Medicare prescription drug costs;
- Replacing lost, stolen or damaged Medicare cards;
- Medicare benefits;
- Applying for Medicare benefits; and
- Other frequently asked questions
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PREPARED BY: 211/jm
CONTENT LAST REVIEWED: October2026
